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Trust Service Provider

As part of its activities, Worldline has set up a Trusted Service Provider called Mediacert to provide a set of trusted services. These trust services are subject to "eIDAS" Regulation n°910/2014 of the European Parliament and the European Council on electronic identification and trust services for electronic transactions in the internal market.

Addressing all sectors of the economy, companies and administrations, the Mediacert TSP fits into the global offer of Customer Relationship Management of Worldline and allows the offer of a control and a cost cutting of functioning of business process.

As an experienced service provider, the Mediacert TSP and Worldline accompany you and advise you in all stages of your project to bring you the optimal service.

Among the trust services provided appear:

  • the issuance of electronic signature and electronic seal certificates

  • the qualified electronic timestamp

  • document archiving

To govern all these trust services in a structured and coherent way, the Mediacert TSP has set up a General Policy (v1.5) which is common to them. This document presents the general requirements to which the Mediacert TSP is subject, the organization established to ensure the supply of the services, and the applied general security measures.

In the case of electronic signatures, as data controller, TSP Mediacert has also implemented a Personal Data Protection Policy (v2.0).

Click here to access previous versions of documents

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Moreover, only the French version of the contractual documents is enforceable against the parties, even in the presence of translations. Indeed, translations of express agreements are provided for mere convenience and cannot have any legal effect, in particular on the interpretation of the Subscription Contract or the common intention of the parties.

Contact Point

The contact for any remark, request for additional information, complaint or delivery of the litigation file concerning the Mediacert TSP documentation is:

Comité Mediacert Worldline
23 rue de la Pointe
Zone Industrielle A
59113 SECLIN